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Integrations

Connect Medbus to everything your clinic already uses

Payments, teleconsultation, WhatsApp messaging, email and calendars — plug your preferred tools into Medbus clinic management software in minutes. No developers, no server work, no API keys to manage by hand.

  • Live in under 5 minutes
  • OAuth & API-key secure
  • Included in every plan
Catalogue

Every tool your clinic already runs on

9 pre-built integrations you can switch on yourself from the Medbus settings panel, plus hospital-grade connections we build to order.

No integration matches that

We build custom API connections for enterprise clients — if your tool has an API, we can almost certainly connect it.

Request a custom integration

Payments & Billing

3 integrations

Collect consultation fees, package payments and invoice dues online — reconciled against the Medbus bill automatically.

Most popular

Razorpay

Accept UPI, cards, net banking and wallets. Payment links go out with the invoice, and the receipt posts back against the patient bill the moment it clears.

Active in Medbus
International

Stripe

For clinics treating NRI and overseas patients. Supports 135+ currencies with automatic conversion and the same auto-reconciliation as domestic payments.

Active in Medbus

Avenue

A second domestic gateway for clinics that already hold an Avenue merchant account — billing stays inside Medbus, settlement stays with your bank.

Active in Medbus

Video Consultations

1 integration

Run teleconsultations from the same calendar that holds your in-clinic appointments.

Built in

Zoom

Schedule a video consultation from the Medbus calendar and the secure HD meeting link is generated and sent to the patient by SMS and WhatsApp automatically.

Active in Medbus

Communication

3 integrations

Reach patients on the channel they actually read — WhatsApp first, email second.

Most used

Interakt (WhatsApp Business API)

Automated WhatsApp appointment reminders, lab-report delivery, prescription copies and follow-up nudges — sent from your clinic's own verified WhatsApp Business number.

Active in Medbus

Brevo

Transactional email for appointment confirmations, OTP delivery, invoices and patient newsletters, with delivery reporting on every send.

Active in Medbus

Outlook / SMTP

Point Medbus at your clinic's own Microsoft 365, Google Workspace or SMTP mailbox so outbound email carries your domain rather than ours.

Active in Medbus

Marketing & CRM

1 integration

Turn the patient list you already hold into recall campaigns and health drives.

Mailchimp

Sync consented patient segments for health newsletters, seasonal check-up drives and recall campaigns — with unsubscribes flowing back into Medbus.

Active in Medbus

Calendar & Scheduling

1 integration

Keep the clinic diary and each doctor's personal calendar in step.

Two-way sync

Google Calendar

Bi-directional sync between Medbus appointments and each doctor's Google Calendar. Block personal time there and the slot closes in Medbus too.

Active in Medbus

Hospital & Diagnostic Systems

4 integrations

Built to order for hospitals and multi-branch groups on the Enterprise plan.

Custom build

LIS — Laboratory Information Systems

Push test orders to your analyser or third-party lab and pull verified results straight back into the patient EHR, with no re-typing at the counter.

Built on request
Custom build

HIS & PACS / DICOM

Connect an existing hospital information system or imaging archive so radiology orders, reports and study links open from inside the Medbus patient timeline.

Built on request
Custom build

ABDM / ABHA

Link ABHA health IDs to patient records and share records through the Ayushman Bharat Digital Mission framework with the patient's consent.

Built on request
Custom build

Insurance & TPA portals

Pre-authorisation and claim submission wired to the insurer or TPA portals your hospital already works with, so the claim file leaves billing complete.

Built on request
Setup

Connect an integration in three steps

Every integration uses OAuth or API-key authentication — the same sign-in you already use for Google or Stripe. Nothing needs a developer.

  1. Open Settings → Integrations

    Every available integration is listed in your Medbus settings panel with its live connection status, so you can see at a glance what is already running.

  2. Click connect and authorise

    Sign in to the third-party platform on its own screen when prompted. Medbus requests only the minimum permissions the feature needs — nothing more.

  3. It works immediately

    Payments start flowing, reminders start sending, calendars start syncing — from your very next patient transaction or appointment. No downtime for the clinic.

Your clinic data stays yours

Enabling an integration shares only the minimum data that feature needs — and nothing else:

  • Razorpay / Stripe Billing amount and a transaction reference. Never patient clinical records.
  • Zoom Appointment time and the generated meeting link. Never health data.
  • WhatsApp / Interakt Phone number and the appointment or report text. Never diagnoses or clinical notes.
  • Mailchimp / Brevo Name and contact address for consented patients. Never treatment history.

Patient records, EHR entries, prescriptions and billing history are never shared with any integration provider beyond what you explicitly switch on. Read the Medbus privacy policy for the full detail, or the terms of service for the contractual position.

Integration FAQ

Questions clinics ask before connecting

Something not covered here? Browse the full Medbus FAQ →

01. Does Medbus clinic management software integrate with Razorpay?
Yes. Razorpay is a pre-built integration in Medbus. You connect your existing Razorpay merchant account from Settings → Integrations, and from that point every consultation fee, package payment and invoice due can be collected by UPI, card, net banking or wallet through a payment link sent with the bill. Settled payments post back against the correct patient invoice automatically, so the day-end collection report reconciles without manual entry.
02. Can Medbus send WhatsApp appointment reminders to patients?
Yes. Medbus connects to the WhatsApp Business API through Interakt, so appointment reminders, lab reports, prescription copies and follow-up messages go out from your clinic's own verified WhatsApp Business number. Reminder timing is configurable per clinic, and only the patient's phone number and appointment details are shared with the messaging provider — never diagnoses or clinical notes.
03. How long does it take to set up an integration in Medbus?
Most integrations take under five minutes. Every pre-built connection uses standard OAuth or API-key authentication — the same sign-in flow you already use for Google or Stripe — so you open Settings → Integrations, click connect, authorise on the provider's own screen, and the feature is live from your next appointment or transaction. No developer, no server change and no downtime for the clinic.
04. Do integrations cost extra on top of the Medbus plan?
The pre-built integrations listed on this page are included in your Medbus plan at no additional software charge. You pay only whatever the third-party provider charges you directly — Razorpay's transaction fee, your WhatsApp Business message rates, your Zoom or email subscription. Custom integrations with hospital systems such as LIS, HIS, PACS or insurance portals are scoped and quoted separately, and are available on the Enterprise plan.
05. What patient data is shared with an integration provider?
Only the minimum each feature needs. Payment gateways receive the billing amount and a transaction reference, never clinical records. Zoom receives the appointment time and generates a meeting link, never health data. WhatsApp receives the patient's phone number and the appointment or report notification text, never diagnoses or clinical notes. Patient records, EHR entries, prescriptions and billing history are never shared with any integration provider beyond what you explicitly enable.
06. Can Medbus integrate with my existing hospital or lab software?
Yes, as a custom build. If your laboratory information system, hospital information system, PACS/DICOM archive, insurance or TPA portal exposes an API, the Medbus team can build a connection to it. These are scoped per hospital, quoted upfront and delivered as part of an Enterprise engagement, and they cover ABDM/ABHA linkage for clinics participating in the Ayushman Bharat Digital Mission.
Custom integration

Don't see your tool?

We build custom API integrations for hospitals and enterprise clients — WhatsApp Business, insurance and TPA portals, laboratory information systems, PACS archives, hospital HIS and ABDM. If it has an API, we can connect it.

  • Scoped and quoted upfront
  • Available on the Enterprise plan
  • Built by the team that runs Medbus