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Role-based access for the whole care team

One platform. Many roles.
Complete control.

Medbus is clinic management software built for the entire care team — doctors, nurses, receptionists, lab technicians, pharmacists and administrators. Every module is role-based, so each person sees exactly the patient data and tools their job needs, and nothing else.

  • Secure Access
  • Role-Based
  • Audit Ready
  • Built for India
A clinic care team — doctors, nurses, a surgeon and clinical staff who each get their own Medbus role
Access control

Role-based access control (RBAC) for clinics

Give the right people the right access. Role-based permissions keep patient data secure and your clinic audit-ready, while letting doctors, nurses, the front desk, the lab and the pharmacy collaborate on the same record.

  • Granular permissions per module and action
  • Role-based workflows for every job
  • Complete audit trail on every change
  • Secure, consent-based patient records

User roles

Permissions

  • View patient EHR Allowed
  • Create prescriptions Allowed
  • Order lab & radiology Allowed
  • Manage billing Not allowed
  • User administration Not allowed
  • Record vitals & notes Allowed
  • View care plans Allowed
  • Assist in consultations Allowed
  • Create prescriptions Not allowed
  • Financial reports Not allowed
  • Register patients Allowed
  • Book & reschedule Allowed
  • Collect fees & receipts Allowed
  • Edit clinical records Not allowed
  • View doctor analytics Not allowed
  • Sample tracking Allowed
  • Enter & verify results Allowed
  • Upload reports to EHR Allowed
  • Prescribe medication Not allowed
  • Manage user roles Not allowed
  • Dispense prescriptions Allowed
  • Stock, batch & expiry Allowed
  • Drug interaction alerts Allowed
  • Edit diagnoses Not allowed
  • Access full EHR Not allowed
  • User & role management Allowed
  • Module configuration Allowed
  • Audit logs Allowed
  • Reports & analytics Allowed
  • Multi-branch settings Allowed
Clinic software features

Every clinic workflow, in one clinic management software

Online appointment booking, electronic medical records, GST-ready billing, pharmacy stock, lab reports, patient follow-ups, teleconsultation, MIS dashboards and WhatsApp, payment gateway and email integrations — Medbus runs them as one system on one patient record, so nobody on your team types the same details into five different places.

Appointments & Scheduling

Online booking & queues

Appointment scheduling software with a smart clinic calendar, live doctor availability and token-based queue management.

  • Multi-doctor, multi-branch calendar
  • Bookings from your website & WhatsApp*
  • Automated SMS & WhatsApp reminders*
  • Token display and no-show tracking
View more

Electronic Medical Records (EMR)

Paperless patient records

EMR / EHR software that keeps visit history, clinical notes, e-prescriptions and documents on one patient file.

  • Specialty-wise consultation templates
  • e-Prescriptions with drug interaction alerts
  • Vitals, allergies & problem list
  • Lab and radiology reports auto-attached
View more

Billing & Invoicing

GST billing & payments

Clinic billing software with GST-ready invoices, package rates, insurance support and multiple payment modes.

  • OP, IP, procedure & package billing
  • GST-compliant invoices and returns data
  • UPI, card, cash and split payments
  • Discounts, refunds & outstanding tracking
View more

Pharmacy Management

Stock, batch & expiry

Clinic pharmacy software that dispenses straight from the prescription and keeps batch, expiry and reorder levels under control.

  • Prescription-to-dispense in one step
  • Batch, expiry & near-expiry alerts
  • Substitute suggestions when stock is out
  • Purchase, vendor and sales reports
View more

Laboratory Management

Lab information system

A lab information system (LIS) inside the clinic: test catalog, barcoded samples, verified results and branded reports.

  • Custom test catalog & reference ranges
  • Barcoded sample collection tracking
  • Two-step result entry and verification
  • Branded PDF reports sent to the patient
View more

CRM & Patient Engagement

Follow-ups & campaigns

Patient engagement and clinic CRM — recall campaigns, follow-up reminders and messaging that brings patients back.*

  • Follow-up and review reminders
  • WhatsApp, SMS & email campaigns*
  • Health-check and seasonal recalls
  • Delivery reports for every message
View more

OP & Revisit Management

Outpatient visit tracking

OP management software that records every outpatient visit, schedules the revisit and keeps the full timeline in view.

  • New OP visit in a few clicks
  • Automatic revisit scheduling
  • Complete patient visit timeline
  • Doctor-wise OP load reports
View more

Accounts Management

Clinic books & payouts

Clinic accounting for income, expenses, staff salaries and profitability — your own books, not just patient billing.

  • Income & expense ledger
  • Staff salary and payout records
  • Profit & loss statements
  • Day-end and month-end closing
View more

Procedure Management

Consent to billing

Procedure scheduling with digital consent capture and procedure notes linked straight through to the bill.

  • Procedure and room slot scheduling
  • Digital consent forms with signature
  • Procedure notes into the patient record
  • Auto-linked procedure billing
View more
Add-on

IP Management

Beds, wards & discharge

In-patient (IPD) management for small and mid-size hospitals — admissions, bed allocation and discharge.*

  • Bed & ward allocation board
  • Admission, transfer and discharge
  • Daily IP charges and final bill
  • Discharge summary from the record
View more

MIS & Tax Reports

Dashboards & GST returns

Clinic MIS reports and GST-ready tax statements you can export any time — no manual number-crunching.

  • Daily, weekly & monthly MIS dashboards
  • GST and tax report exports
  • Doctor-wise performance reports
  • Branch-wise revenue comparison
View more

HR Management

Staff, shifts & payroll

Clinic HR software for staff records, duty rosters, attendance and salaries — the team side of running a practice.

  • Staff profiles, roles & documents
  • Duty rosters & shift scheduling
  • Attendance and leave tracking
  • Salary, incentives & payslips
View more
Integration

WhatsApp API Integration

Official WhatsApp Business API

Connect your clinic to the official WhatsApp Business API and let patients book, get reminders, receive reports and pay — all on the app they already use every day. Messages go out automatically from the clinic system, so the front desk stops copy-pasting from a personal phone.*

  • Verified clinic business number
  • Appointment booking via WhatsApp
  • Automated appointment reminders
  • Lab reports & prescriptions as PDF
  • Bills and payment links on chat
  • Follow-up & recall campaigns
  • Approved message templates
  • Delivery & read status tracking
View more
Integration

Payment Gateway Integration

Online payments & links

Collect consultation fees, bills and advance payments online, reconciled automatically against the invoice.*

  • UPI, cards, netbanking & wallets
  • Payment links by SMS, WhatsApp & email
  • Prepaid booking & teleconsult fees
  • Auto-reconciliation and online refunds
View more
Integration

Email Integration

Automated clinic emails

Send confirmations, invoices and reports from your clinic’s own email address, straight from the system.

  • Booking confirmations & reminders
  • Invoices and receipts as attachments
  • Lab reports & prescriptions by email
  • Branded templates from your own domain
View more
New

Teleconsultation

Online video consultations

Teleconsultation software built into the same clinic system — patients book an online slot, pay up front and join a secure video call from a link, with no app to install. The doctor consults from the familiar EMR screen, writes the e-prescription during the call and books the follow-up before hanging up. Every online visit lands on the same patient record, bill and reports as an in-person one, so remote care never becomes a separate set of files.

  • Secure HD video calls in the browser
  • No app download for the patient
  • Online slots in the same doctor calendar
  • Prepaid consults via UPI, card or netbanking
  • Join links by SMS, WhatsApp & email*
  • Virtual waiting room & doctor-side queue
  • e-Prescription sent before the call ends
  • Share reports & images during the consult
  • Consult notes saved straight to the EMR
  • Follow-up booked from inside the call
  • Separate online consultation fee settings
  • Teleconsult revenue in MIS reports
View more

*WhatsApp messaging, payment gateways, teleconsultation and IP management depend on your plan and region. Not sure which features your clinic needs? Book a free demo and we will map them to your workflow.

Core modules

Clinic management software modules for every role

Everything your team needs, in one platform. Switch on only the modules your clinic runs today and add the rest as you grow — from a single-doctor practice to a multi-branch hospital OPD.

One dashboard

Every module reports into one clinic dashboard

Switch a module on and it starts feeding the same place — no separate logins, no exports between systems, no re-typing a patient's details for the lab and again for billing. The clinic dashboard pulls appointments, consultations, lab orders, pharmacy sales and collections into a single real-time view, so the front desk, the doctor and the owner are all working from the same numbers.

Because access is role-based, that one view is filtered per person: owners see revenue and branch performance, doctors see their own OPD list and productivity, and the front desk sees today's queue. Multi-branch clinics get every location side by side, with the option to drill into a single centre without switching accounts.

  • One patient record shared across every module
  • Real-time clinic analytics — footfall, revenue and utilisation
  • Branch-wise comparison for multi-location practices
  • Doctor productivity and OPD performance reporting
  • Daily collection, GST and outstanding-balance summaries
  • Export any view to PDF or Excel for your accountant
  • 15modules, switched on as you need them
  • 1login for the whole care team
  • 24-48 hrstypical go-live time

Looking for something specific? The module list below covers EMR, appointments, teleconsultation, lab, radiology, pharmacy, billing, insurance claims, inventory and the patient portal.

The Medbus clinic dashboard showing appointments, patient counts and an income summary

*PACS/DICOM, insurance and TPA workflows depend on your plan and region.

Built for every specialty

17 clinic specialties. One platform.

The same modules, configured for how your specialty actually works — consultation templates, procedure lists, report formats and billing heads that match your practice instead of a generic clinic. Pick yours to see the workflow in detail.

Not listed? Medbus is configurable rather than fixed — tell us how your clinic runs and we will show you the closest fit.

Our commitment

Committed to long-term success

Clinic software is a decade-long decision, not a one-off purchase. Choosing a platform means trusting someone with your patient records, your billing and your team's daily routine — so these are the four things we hold ourselves to for as long as your practice runs on Medbus.

  • Reliable & secure by default

    Encrypted records, daily backups and role-based access, built to stay up through your busiest OPD hours.

  • Continuous product improvement

    Regular releases shaped by what clinics ask for. Customer requests go into the roadmap, not into a queue nobody reads.

  • Transparent communication

    Clear pricing in rupees, honest timelines and a named person to call. No hidden per-appointment fees, no surprise renewals.

  • A long-term partnership

    Assisted migration, hands-on onboarding and ongoing support from a team that knows Indian clinical practice.

Get in touch

Let's build a healthier tomorrow

Tell us which roles your clinic runs and we will map the modules to them on a free call. Our team replies within one working day — usually much sooner.

Get started

Ready to activate the right modules for your clinic?

Book a free demo and see how Medbus works for your entire care team. Simple setup, flexible modules, assisted migration and long-term support — with no contract and no per-appointment commission.

  • No long-term
    contracts
  • Free personalised
    demo
  • Dedicated
    support
  • + More collaboration Bring your entire care team together
  • Better patient care Deliver a smoother, connected experience
  • Higher productivity Automate routine work and focus on what matters
A doctor reviewing clinic records on a tablet in Medbus 17 specialties configured and supported Encrypted records audit trails, daily backups
FAQ

Frequently asked questions about Medbus modules

Prefer the full list? Browse every answer →

01. What modules are included in Medbus clinic management software?
Medbus includes a comprehensive set of role-based modules covering every area of clinic operations: Admin/Super Admin for full system control, Front Desk for patient registration and queue management, Doctor for EHR and e-prescriptions, Nurse/Clinical Staff for care coordination, Laboratory for test processing and result delivery, Radiology for imaging orders and report management, Pharmacy for dispensing and inventory, Accounts/Billing for OP/IP billing and insurance workflows, Inventory and Procurement for stock management, and Management/Owner for revenue dashboards and analytics. Each module activates only the features relevant to that user role, keeping every staff member focused and efficient.
02. What is role-based access control (RBAC) in clinic software and why does it matter?
Role-based access control (RBAC) in clinic management software means that every user — doctor, nurse, receptionist, pharmacist, lab technician, or administrator — sees and can only interact with the features and data their specific role requires. In Medbus, RBAC is applied at the module level down to individual actions such as view, create, edit, approve, and delete. This matters for four critical reasons: it protects sensitive patient data from unauthorized access, it creates clear accountability for every action taken in the system, it speeds up daily workflows by removing irrelevant menu options, and it reduces errors caused by untrained staff accessing features outside their expertise.
03. Can I activate only the modules my clinic needs and add more later?
Yes. Medbus is built on a modular architecture that allows you to activate exactly the modules your clinic requires at any given time and expand as your practice grows. A solo GP clinic might start with just the Front Desk, Doctor, and Billing modules. As the practice grows and adds a pharmacy or in-house lab, those modules can be activated instantly without any system migration or downtime. Enterprise customers can also request custom module development for specialty-specific workflows not covered by the standard module set.
04. How does the Medbus doctor module support clinical workflows?
The Medbus Doctor module gives physicians a focused, distraction-free clinical workspace. Doctors can access complete patient EHR history, write consultation notes and diagnosis records using specialty-specific templates, generate digital e-prescriptions with drug database support and interaction checking, raise lab and radiology orders that auto-route to the respective departments, and view their personal appointment schedule and productivity analytics. The doctor module is designed so that a complete consultation — from opening the patient record to generating a prescription — takes under 3 minutes, even for complex multi-problem visits.
05. Does Medbus have a pharmacy module and how does it integrate with prescriptions?
Yes. The Medbus Pharmacy module integrates directly with the Doctor module through automatic prescription import. When a doctor generates an e-prescription, it appears instantly in the pharmacy queue without any manual data entry. The pharmacist can dispense medicines with automatic stock deduction, track batch numbers and expiry dates, manage purchase orders and vendor records, and generate detailed sales and inventory reports. The pharmacy module also alerts staff when medicines fall below reorder levels, preventing stock-outs that could interrupt patient care.
06. What does the Medbus laboratory module include for diagnostic labs?
The Medbus Laboratory module provides a complete lab information workflow integrated within the clinic management system. Lab technicians receive test orders raised by doctors in real time, manage a comprehensive test catalog, track sample collection and processing status, enter and verify results with appropriate quality controls, and auto-attach completed reports directly to the patient EHR. Results are also automatically notified to the ordering doctor and can be delivered to patients via WhatsApp, SMS, or email. The module supports barcode-based sample tracking and printable formatted lab reports for external sharing.
07. How does the Management/Owner module help clinic owners track performance?
The Medbus Management and Owner module provides clinic owners and administrators with real-time, high-level visibility into every aspect of clinic performance without requiring them to navigate individual operational modules. Owners can view revenue and collection dashboards updated in real time, track doctor-wise productivity and consultation volumes, monitor patient flow trends including new versus returning patient ratios and no-show rates, compare performance across multiple branches side by side, and export detailed reports to PDF or Excel for board meetings or financial reviews. All of this is available on mobile, allowing clinic owners to monitor their practice performance from anywhere.
Ready to modernize your clinic?

Pick your modules. Go live this week.

You do not have to buy the whole platform on day one. Start with the modules your clinic runs today — front desk, doctor and billing is the usual first three — and switch on lab, pharmacy, teleconsultation or the patient portal whenever you are ready. Your data, your patients and your reports carry across untouched, because it was one system all along.

  1. 1 Tell us who works in your clinic On a free 30-minute call we map your roles — doctors, nurses, front desk, lab, pharmacy, accounts — to the modules and permissions each one needs.
  2. 2 See it on your own workflow Not a canned tour. We load a sample of your services, price list and doctor schedule so you are looking at your clinic, not ours.
  3. 3 Assisted migration, included Patient demographics, visit history, price lists and doctor profiles are imported from paper, Excel or your current clinic software — at no extra cost, on every plan.
  4. 4 Go live in 24–48 hours Most clinics are running within two working days; multi-branch hospital OPDs take three to five. Training for the whole team is part of onboarding.
  • 15modules, switched on as you need them
  • 24–48 hrstypical go-live time
  • ₹0onboarding & migration cost
  • 99.9%platform uptime
A Techbus specialist working on the Medbus clinic platform