Telehealth & Virtual Clinic Management Software
Medbus supports virtual-care workflows by connecting online booking, video consultation, digital prescriptions, payments, EHR documentation and follow-up scheduling. It also supports hybrid practices where online and in-person appointments share the same patient record.
- HD Video Consultation
- Instant E-Prescription
- Online Payment Collection
- Free personalised demo
- No setup fee
- Onboarding & data migration included
- 60+ clinics trust Medbus
- 17 clinic specialties supported
- 99.9% platform uptime
- 24–48 hrs typical go-live time
What is telehealth software?
Telehealth software enables healthcare providers to conduct remote consultations and manage the associated appointments, records, prescriptions, payments and follow-up workflows.
See every moduleCore Medbus modules
- Patient records (EHR)
- Appointments & queue
- Billing & payments
- e-Prescriptions
- Role-based access
- Reports & analytics
What telehealth providers need to manage
- Online appointment booking
- Virtual waiting room and video consultation
- Digital prescription workflows
- Online payment collection
- Teleconsultation EHR documentation
- Follow-up scheduling
- Patient identity and access workflows
- Hybrid online and in-person calendars
How Medbus helps telehealth providers
Specialty capabilities built on top of the core modules.
- Multi-device consultation access
- Time-zone support for international and NRI patients
- Group or family consultation workflows
- Payment integrations such as Razorpay and Stripe where configured
- Calendar and communication integrations
Why telehealth providers need specialty-focused clinic software
A video call is the smallest part of a virtual consultation. The booking, payment, identity check, notes, prescription and follow-up all have to work without the patient in the room — and, for hybrid clinics, alongside the physical queue.
- Virtual Waiting Room
- Multi-Device Access
- Follow-Up Scheduling
- Teleconsultation EHR
- Group & Family Consultations
End-to-End Telehealth Features for Virtual Clinics
Everything your virtual clinic needs — from first appointment to follow-up prescription.
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HD Video Consultation
Secure, high-definition video consultations with screen sharing and in-call chat.
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Instant E-Prescription
Generate and digitally sign e-prescriptions during or immediately after the video call.
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Online Payment Collection
Collect consultation fees online via Stripe, Razorpay, UPI, or card before or after consultation.
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Virtual Waiting Room
Patients wait in a branded virtual room and are admitted to the consultation when the doctor is ready.
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Multi-Device Access
Patients and doctors can join from mobile, tablet, or desktop — no software download required.
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Follow-Up Scheduling
Schedule follow-up virtual or in-person appointments directly from the consultation screen.
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Teleconsultation EHR
All virtual consultation notes, prescriptions, and diagnoses are saved to the patient's EHR automatically.
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Group & Family Consultations
Enable multiple family members or caregivers to join a single consultation session.
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Multi-Country Time Zone Support
Schedule consultations across time zones for NRI and international patient populations.
From first visit to follow-up, in one system
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Book and pay
Patients pick a slot online and pay upfront, so no-shows cost nothing.
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Join the call
A secure video link arrives by SMS and WhatsApp — no app to install.
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Prescribe
The doctor writes an e-prescription during the call.
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Follow up
Reports and follow-up bookings land in the same patient record.
What changes when you switch to Medbus
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Consult from anywhere
Doctors see patients from home, clinic or on the road.
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Paid before the call
Online payment at booking removes chasing and no-shows.
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Valid e-prescriptions
Clean digital prescriptions the patient can use at any pharmacy.
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Hybrid-ready
Add an in-person clinic later without changing systems.
Explore other specialties
Built for every care provider-
Single & Multi-Specialty Clinic
All-in-one clinic software for solo and multi-specialty medical practices.
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Polyclinics and Hospital OPDs
High-volume OPD management software for polyclinics and hospital outpatient departments.
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Day-Care Centers and Diagnostic Labs
Lab information system and day-care center management software with result delivery.
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Therapy & Rehab Centers
Therapy and rehab center management with session tracking and progress notes.
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General / Family Clinic
Simple, powerful clinic software for general practitioners and family medicine clinics.
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Pediatric Clinic
Pediatric clinic software with vaccination schedules, growth tracking and parent portals.
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Dermatology Clinic
Dermatology practice management with before/after photo tracking and cosmetic billing.
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Psychiatric & Psychology Clinic
Mental health practice management with secure session notes and client portal.
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Obstetrics & Gynecology Clinic
OB-GYN clinic software with antenatal care tracking, trimester management and maternity billing.
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Ayurvedic Clinic
Ayurvedic practice management with Prakriti assessment, Panchakarma scheduling and herbal billing.
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Orthopedic Clinic
Orthopedic clinic software with surgical case management, implant tracking and rehab follow-up.
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Cardiology Clinic
Cardiology clinic software with ECG uploads, cardiac risk scoring and heart specialist EHR.
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Physiotherapy Clinic
Physiotherapy practice management with SOAP notes, exercise programs and session packages.
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ENT Clinic
ENT clinic software with audiogram management, surgical case tracking and hearing aid billing.
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Urology Clinic
Urology clinic software with procedure tracking, kidney stone management and urological billing.
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Gastroenterology Clinic
Gastroenterology practice management with endoscopy report management and GI billing.
Benefits for doctors and clinic owners
For doctors and clinical teams Less searching, more consistent notes.
- Access relevant patient information from one record instead of searching registers or files.
- Use specialty templates to keep documentation consistent across doctors.
- Schedule appointments and follow-ups from the same workflow as the consultation.
- Reduce duplicate entry between the front desk, clinical and billing teams.
- Keep investigations, prescriptions, procedures and documents on the patient timeline.
For clinic owners and administrators Clear numbers, repeatable processes.
- Monitor patient volumes, appointments, collections and doctor activity in management reports.
- Run consistent processes across doctors, departments and branches.
- Find operational bottlenecks in structured reports rather than scattered spreadsheets.
- See packages, procedures, outstanding payments and repeat visits where those modules are enabled.
- Add users, departments, services or branches without rebuilding the core workflow.
Security, privacy & access control
Medbus protects patient data for telehealth providers with controls built into the platform. Using clinic software does not by itself make a practice compliant with healthcare or privacy law — the clinic's own policies still apply. Read the privacy policy
- Role-based access — each staff member sees only what their role allows
- Data stored encrypted on cloud infrastructure
- Audit log of user activity
- Daily automated backups
- Patient records are never shared with integration providers
Frequently asked questions
Telehealth Providers FAQWhat is telehealth software?
Does Medbus support hybrid clinics?
How do video consultations work in Medbus?
Can doctors issue prescriptions after a teleconsultation?
Can Medbus collect payments from NRI and overseas patients?
Can Medbus be customized for our existing workflow?
What security and access controls does Medbus provide?
Can we add more doctors, users or branches later?
Last updated . Capabilities marked "where configured" depend on the modules enabled for your clinic.
See Medbus in action for your clinic
Every clinic has a different patient journey. Tell us your clinic type, number of doctors, branches, services and current workflow, and we will demonstrate the modules that matter to telehealth providers — from registration and appointments to specialty documentation, billing, reporting and follow-up — before you choose a plan.
- No obligation, no setup fee
- A walkthrough of your specialty
- Reply within one working day
- Free onboarding and migration
Request your free demo
Tell us about your clinic — we'll set up a walkthrough around it.