What is teleconsultation software?
Teleconsultation software lets doctors consult patients remotely by video. Complete teleconsultation software also handles online booking, payment before the call, a virtual waiting room, clinical notes, e-prescriptions and follow-up, so an online visit is recorded and billed exactly like an in-person one.
Explore the featuresKey takeaways
- Fees collected before the consult
- One record for online and in-clinic visits
- Prescriptions shared instantly and legibly
- Reach patients beyond your city, including NRIs
- Follow-ups booked from inside the call
What Medbus Teleconsultation does for your clinic
8 capabilities, all on the same patient record as the rest of Medbus.
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Secure video consultations
Video through the built-in Zoom integration; patients join from a link on phone, tablet or computer.
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Online slots in the same calendar
Teleconsult slots sit beside in-clinic slots, so doctors run a hybrid day without clashes.
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Prepaid consultations
Patients pay by UPI, card or net banking at booking through Razorpay or Stripe.
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Join links by SMS, WhatsApp & email
The consult link and reminders reach the patient automatically.*
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Virtual waiting room
Patients wait until the doctor admits them; the doctor sees who is ready.
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e-Prescription during the call
Written in the EMR and shared with the patient before the call ends.
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Reports & images shared
Patients upload reports and photographs before or during the consultation.
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Teleconsult revenue reports
Online consultations, fees and doctors' teleconsult load in MIS reports.
Teleconsultation in Medbus, step by step
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1
Book & pay
The patient picks an online slot and pays to confirm it.
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2
Receive the link
A join link and reminder arrive by SMS, WhatsApp or email.
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3
Consult by video
The doctor reviews history, consults and writes notes in the EMR.
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4
Prescribe & follow up
The e-prescription is shared and the review is booked.
Why teleconsultation belongs inside your clinic software
A video call on a personal phone leaves no record, no prescription trail and a fee to chase. When teleconsultation runs inside the clinic system, the online visit has the same booking, payment, notes, prescription and follow-up as an in-person one — and the patient's record stays complete.
- Fees collected before the consult
- One record for online and in-clinic visits
- Prescriptions shared instantly and legibly
- Reach patients beyond your city, including NRIs
- Follow-ups booked from inside the call
How Medbus makes Teleconsultation better
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More consultations
Doctors fill gaps in the day with online slots.
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No unpaid calls
Payment is taken at booking.
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Complete records
Every teleconsult is documented in the EMR.
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Wider reach
Patients consult from home, anywhere.
How you can customise Teleconsultation
Set up for your clinic during onboarding — no custom development, and you can change it later.
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Online fees
Separate teleconsult fees per doctor and visit type.
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Online slots
Which hours each doctor offers online.
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Prepayment
Require payment at booking, or not.
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Link delivery
SMS, WhatsApp or email for join links.*
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Waiting-room message
What patients see while they wait for the doctor.
Works with the rest of Medbus
One patient record, every module connected- Payment Gateway Integration A payment gateway integration connects clinic software to a payment provider such as Razorpay or Stripe, so patients c... Learn more
- Electronic Medical Records (EMR) EMR (electronic medical records) software replaces paper case files with a digital patient record Learn more
- Appointments & Scheduling Clinic appointment scheduling software manages doctor availability, patient bookings, walk-ins and waiting queues in o... Learn more
Frequently asked questions
Teleconsultation FAQHow does teleconsultation work in Medbus?
Do patients need to install an app for a teleconsultation?
Can doctors issue e-prescriptions after a video consultation?
Can we charge a different fee for online consultations?
Is teleconsultation included in every Medbus plan?
Is patient health data shared with Zoom?
Last updated . Capabilities marked * or "where configured" depend on your plan, region and the modules enabled for your clinic.
See Medbus Teleconsultation in action
Book a free walkthrough with a Medbus specialist. Tell us how your clinic works today and we will show you teleconsultation running on your own services, doctors and branches — along with the modules it connects to — before you choose a plan.
- No obligation, no setup fee
- A walkthrough of your specialty
- Reply within one working day
- Free onboarding and migration
Request your free demo
Tell us about your clinic — we'll set up a walkthrough around it.