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Patient Portal Software Records, Reports & Receipts for Your Patients

The Medbus patient portal gives your patients secure access to their own prescriptions, reports and receipts, their upcoming appointments and teleconsultation links, and reminders — so they stop calling the clinic for copies and arrive prepared.

  • Prescriptions & reports online
  • Teleconsultation links
  • Reminders & notifications
  • Receipts to download
Request a free demo See how it works
  • Free personalised demo
  • No setup fee
  • Onboarding & data migration included
Clinic team using Medbus patient portal
Quick answer

What is a patient portal?

A patient portal is a secure online space where a clinic's patients can see their own prescriptions, reports, appointments, bills and receipts, join teleconsultations and receive reminders. It reduces calls to the front desk and keeps patients engaged between visits.

Explore the features

Key takeaways

  • Fewer calls for copies
  • Patients arrive prepared
  • Receipts ready for insurance
  • Better attendance at reviews
  • A modern experience under your brand
Patient Portal features

What Medbus Patient Portal does for your clinic

8 capabilities, all on the same patient record as the rest of Medbus.

  • Prescriptions & reports

    Patients view and download their own prescriptions and verified reports.

  • Appointments

    Upcoming visits with doctor, time and clinic details.

  • Teleconsultation links

    Join an online consultation from the same place they booked.

  • Reminders & notifications

    Visit, review and medication reminders, in their language where configured.*

  • Payment history & receipts

    Every invoice and receipt, downloadable for insurance or reimbursement.

  • Secure, consent-based access

    Patients see their own record, only theirs, with access you control.

  • Family access

    Parents and caregivers can manage linked family members where enabled.

  • Clinic branding

    Your clinic name, logo and colours on everything patients see.

How it works

Patient Portal in Medbus, step by step

  1. 1

    Visit recorded

    The consultation, prescription and bill are saved as usual.

  2. 2

    Shared securely

    The patient gets access to their own record.

  3. 3

    Patient self-serves

    Reports, receipts and links without calling the clinic.

  4. 4

    Patient returns

    Reminders bring them back for reviews.

Medbus patient portal in use at a clinic
Why it matters

Why patients expect their records online

Patients now expect to see their reports and receipts on their phone, not to call the clinic and wait for a printout. A portal answers the most common front-desk calls automatically, helps patients with insurance claims and keeps them connected to your clinic between visits.

  • Fewer calls for copies
  • Patients arrive prepared
  • Receipts ready for insurance
  • Better attendance at reviews
  • A modern experience under your brand
Book a free demo
What changes

How Medbus makes Patient Portal better

  1. Quieter front desk

    Copy requests answer themselves.

  2. Happier patients

    Records on their phone, any time.

  3. More reviews kept

    Reminders and visit details in one place.

  4. Stronger loyalty

    Your clinic stays with them between visits.

Made to fit

How you can customise Patient Portal

Set up for your clinic during onboarding — no custom development, and you can change it later.

  • What patients can see

    Choose which documents are shared — reports, prescriptions, receipts — and when.

  • Your branding

    Clinic name, logo and colours on the portal and messages.

  • Reminder types & language

    Which reminders go out, and in which language where configured.

  • Family accounts

    Allow parents or caregivers to manage linked family members.

  • Consent settings

    Record consent and control access in line with your clinic's privacy policy.

Works with the rest of Medbus

One patient record, every module connected
View all features

Frequently asked questions

Patient Portal FAQ
View all FAQs
What can patients see in the Medbus patient portal?
Their own prescriptions and verified reports, upcoming appointments, teleconsultation links, reminders, and payment history with downloadable invoices and receipts.
Is the patient portal secure?
Yes. Each patient sees only their own record, access is consent-based and controlled by the clinic, and data is stored encrypted with an audit log of activity.
Can patients join teleconsultations from the portal?
Yes. Patients who book an online consultation can join the video call from the same place, using the link Medbus generates for the appointment.
Can parents manage their children's records?
Where family linking is enabled, a parent or caregiver can access linked family members, while each person keeps an individual medical record.
Can we choose what is shared with patients?
Yes. The clinic decides which documents are shared on the portal — for example verified reports and prescriptions — and when they become visible.
Does the portal carry our clinic branding?
Yes. Your clinic name, logo and colours appear on the portal and on messages sent to patients.

Last updated . Capabilities marked * or "where configured" depend on your plan, region and the modules enabled for your clinic.

See it in your workflow

See Medbus Patient Portal in action

Book a free walkthrough with a Medbus specialist. Tell us how your clinic works today and we will show you patient portal running on your own services, doctors and branches — along with the modules it connects to — before you choose a plan.

  • No obligation, no setup fee
  • A walkthrough of your specialty
  • Reply within one working day
  • Free onboarding and migration

+91 89217 54101 admin@techbus.org

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Tell us about your clinic — we'll set up a walkthrough around it.

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