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Patient paying a clinic bill by UPI through Medbus payment integration

Payment gateway integration

Payment Gateway Integration UPI, Cards & Payment Links

Collect consultation fees, bills and advances online with Razorpay or Stripe — by UPI, card, net banking or wallet — and every payment is matched to its invoice automatically.

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  • Secure & Reliable
  • Cloud Based
  • Trusted by 60+ Clinics
Quick answer

What is a payment gateway integration for clinics?

A payment gateway integration connects clinic software to a payment provider such as Razorpay or Stripe, so patients can pay online by UPI, card, net banking or wallet. Payments made through links, online booking or teleconsultation are automatically recorded against the right invoice, without manual entry or reconciliation.

Explore the features

Key takeaways

  • Paid-up bookings with fewer no-shows
  • No matching UPI screenshots to bills
  • Faster collection of outstanding dues
  • Overseas and NRI patients can pay by card
  • Clean, reconciled collection reports
Payment Gateway Integration features

What Medbus Payment Gateway Integration does for your clinic

8 capabilities, all on the same patient record as the rest of Medbus.

  • Razorpay & Stripe

    Connect your own merchant account from Settings → Integrations — no developer needed.

  • Every online payment mode

    UPI, credit and debit cards, net banking and wallets through Razorpay; international cards through Stripe.

  • Payment links

    Send a secure link for any bill by SMS, WhatsApp or email; the invoice updates when it is paid.

  • Prepaid appointments

    Ask for payment at online booking to secure the slot and cut no-shows.

  • Teleconsultation fees

    Collect before the video consultation so the doctor never chases a fee.

  • Advances & deposits

    Collect procedure or admission advances online and adjust them on the final bill.

  • Auto-reconciliation

    Each payment is matched to its invoice with the gateway's transaction reference.

  • Online refunds

    Refund through the gateway with the refund recorded against the original invoice.

How it works

Payment Gateway Integration in Medbus, step by step

  1. 1

    Connect gateway

    Link your Razorpay or Stripe account in Settings.

  2. 2

    Send or request

    A payment link, booking or teleconsult asks the patient to pay.

  3. 3

    Patient pays

    By UPI, card, net banking or wallet on any device.

  4. 4

    Invoice updates

    The payment is matched and the receipt is sent automatically.

Medbus payment gateway integration in use at a clinic
Why it matters

Why clinics should take payments online

Chasing fees after a teleconsultation, holding slots for patients who never arrive and matching UPI screenshots to bills all cost staff time and money. A gateway built into the clinic system takes payment where it is easiest for the patient and records it where your accounts need it.

  • Paid-up bookings with fewer no-shows
  • No matching UPI screenshots to bills
  • Faster collection of outstanding dues
  • Overseas and NRI patients can pay by card
  • Clean, reconciled collection reports
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What changes

How Medbus makes Payment Gateway Integration better

  1. Faster collections

    Patients pay from a link in seconds.

  2. Fewer no-shows

    Prepaid slots are kept.

  3. Zero manual reconciliation

    Payments match invoices automatically.

  4. Wider reach

    Teleconsult and NRI patients pay online.

Made to fit

How you can customise Payment Gateway Integration

Set up for your clinic during onboarding — no custom development, and you can change it later.

  • Your gateway

    Connect your own Razorpay or Stripe merchant account.

  • Prepaid rules

    Which bookings and teleconsults require payment up front.

  • Payment link messages

    Your wording and channel for payment links.

  • Refund approvals

    Who can issue online refunds.

  • Receipt format

    Your branding on payment receipts.

Works with the rest of Medbus

One patient record, every module connected
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Frequently asked questions

Payment Gateway Integration FAQ
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Which payment gateways does Medbus support?
Medbus has pre-built integrations with Razorpay, for UPI, cards, net banking and wallets in India, and Stripe, for international cards in many currencies. You connect your own merchant account from Settings, and other gateways can be added as custom integrations.
Can clinics send payment links to patients?
Yes. You can generate a secure payment link for any bill or advance and send it by SMS, WhatsApp or email. When the patient pays, the invoice is marked paid and a receipt is issued automatically.
Can patients pay when booking an appointment online?
Yes. You can require or offer payment at the time of online booking or for teleconsultations, which secures the slot and reduces no-shows. Fees are configured per doctor and visit type.
Are there extra charges for online payments?
Medbus does not take a commission on payments. The gateway — Razorpay or Stripe — charges its own transaction fee under your merchant agreement, and settlements go directly to your bank account.
Does Medbus share patient records with the payment gateway?
No. The gateway receives only the billing amount and a transaction reference needed to process the payment. Patient clinical records are never shared with payment providers.
Are online payments reconciled automatically?
Yes. Each successful payment is matched to its invoice using the gateway's transaction reference, so collection reports and day-end closing include online payments without manual entry. Refunds are also recorded against the original invoice.

Last updated . Capabilities marked * or "where configured" depend on your plan, region and the modules enabled for your clinic.

See it in your workflow

See Medbus Payment Gateway Integration in action

Book a free walkthrough with a Medbus specialist. Tell us how your clinic works today and we will show you payment gateway integration running on your own services, doctors and branches — along with the modules it connects to — before you choose a plan.

  • No obligation, no setup fee
  • A walkthrough of your specialty
  • Reply within one working day
  • Free onboarding and migration

+91 89217 54101 admin@techbus.org

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